Refund Policy

1. What you pay for

You pay once for days of visibility: one week, two weeks or one month. It is not a subscription and it never renews by itself. The days start when your listing goes live. You pay by sending the price by mobile money to the number shown on your payment page, and we confirm each payment by hand.

2. When you are refunded

• We take your listing down for a reason that is our fault, such as a fault in the site, before its days have run out. You get the unused days back, or the money for them.
• You were charged twice for the same listing time.
• You sent a payment and we could not match it to a listing, or it was never confirmed.

3. When you are not

• Your listing was sent back, and you have not changed it. It keeps its paid days until you do, so there is nothing to refund.
• Your listing was removed because it broke the content policy.
• You changed your mind after the listing went live.

4. Money sent by mistake

If you sent more than the price, or sent it twice, we return the difference. If a payment is still waiting to be matched, contact us before you close your account.

5. How to ask

Use the contact page, with your WhatsApp number and the transaction ID or the listing. We answer within two working days.